Alexandra Traverse

Usability Team Mentor (UX Jr. Manager)

eClinicalWorks

Interviewed, onboarded, and mentored a team of 10 usability specialists across 40+ distinct projects per quarter in user research and UX design

Oversaw writing, editing, formatting, publishing, and subsequent employee training on a 100-page global, design guidelines rewrite

Developed and delivered quarterly UX training sessions for over 1,200 employees

Usability Specialist (UX Generalist)

eClinicalWorks

Represented the company at a national conference by presenting to over 600 customers

Reduced team backlog by 73% in 4 months by implementing a new review process

Conducted a heuristic evaluation to uncover over 300 areas of concern in a new clinical application 

Human Factors Researcher

IDSS Corp. at Tufts University

Designed and conducted iterative usability testing for novel airport luggage screening software and hardware

Applied good UX practices within the requirements of a highly regulated industry

Teaching Assistant

Tufts University Human Factors Engineering Department 

Assessed 40 students’ work for Human Factors in Product Design (graduate-level course)

Executed regular decisions on grading and rubric policies 

Bachelor of Science, Engineering Psychology

Tufts University

Minors in Studio Art and Human Development

3.82 GPA, Summa cum laude  

Recipient of the de Florez Prize in Human Engineering (2020)